What products do you manufacture?
We specialize in the customized production of conveying equipment and related components, including modular conveyor systems and automation modules for different production requirements.
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FREQUENTLY ASKED QUESTIONS
Find answers about YUTUO conveyor systems, customized production, certifications, quotations, delivery, international cooperation, payment and after-sales support.
What industries are your products used in?
Our products are used in pharmaceuticals, chemicals, logistics, food processing, energy storage, electronics, automotive manufacturing and other industrial fields.
Do you offer customization or OEM/ODM services?
Yes. Products can be manufactured according to customer drawings, samples and technical requirements. We provide design support and accept OEM and ODM cooperation.
Are your products certified?
We can provide certifications such as ISO, CE and RoHS according to the selected product, project specifications and customer requirements.
Can you provide product brochures?
Yes. We can provide electronic product catalogs and technical information to help customers understand our conveyor systems, modules and customization capabilities.
How can I get a quotation?
Please provide product drawings, dimensions, materials, load capacity, quantity, production process and other requirements. Our team will prepare a suitable solution and quotation promptly.
Can you provide EXW, FOB, CIF or DDP terms?
Yes. We support common international trade terms including EXW, FOB, CIF and DDP. Shipping arrangements can be confirmed according to the destination and project requirements.
What international markets do you serve?
We serve customers in the United States, United Kingdom, Germany, Australia, Japan, the Middle East, Southeast Asia and other international markets.
Can I receive a sample first, and how long does it take?
Yes. Samples are available where applicable. The typical sampling period is approximately 7–12 days, depending on the structure and complexity of the customized component.
What is the lead time for bulk orders?
Bulk orders usually require approximately 15–40 days. Actual delivery time depends on the order quantity, customization level, materials and production schedule.
What shipping methods are available?
Products can be shipped by air, sea or international express. FOB, CIF, DDP and other suitable trade terms can be arranged according to the destination.
Do you accept long-term partnerships or distributor agreements?
Yes. We welcome global distributors and long-term business partners. Suitable pricing, technical support and cooperation policies can be discussed according to the market plan.
Where is your factory located, and can customers visit?
Our factory is located in Huizhou, Guangdong, China. Customers are welcome to arrange a factory visit in advance to view our manufacturing and conveyor-system capabilities.
What payment methods do you accept?
We accept common payment methods including T/T, L/C, PayPal and Alibaba Trade Assurance, subject to the order type and agreed cooperation terms.
Can you issue an invoice?
Yes. We can provide proforma invoices and commercial invoices for order confirmation, payment, customs clearance and international shipping documentation.
Can you sign a Non-Disclosure Agreement?
Yes. We respect customer intellectual property and confidential technical information. An NDA can be signed before drawings, samples or project details are exchanged.
Do you provide product manuals or operation videos?
Yes. PDF manuals, technical documents and operation videos can be provided to help customers understand installation, operation, adjustment and daily maintenance.
Can you provide product training?
Yes. Remote product and operation training can be arranged to help customers understand equipment functions, operating procedures and routine maintenance requirements.
